SHIPPING POLICY

We aim to get your lovely things to you as quickly as we can. Most orders will be dispatched within 1 working day, however during busy times this may be slightly longer. 

Delivery (UK & Channel Islands):

  • Standard      (2-3 working days)       £2.49        (free over £40)

  • Speedy         (1-2 working days)      £3.95        (free over £100)

  • Super speedy       (Next day)          £6.95

Delivery (Overseas):

We deliver worldwide! Prices are calculated at checkout.

Please note that it is your responsibility to pay any applicable customs charges in your country.

 

Shipping costs are based on weight, occasionally if your order is very bulky we may need to make an extra charge, in which case we will contact you. We will always offer the very best rates we have available. If you'd like to check the shipping rates before ordering just send us an email.

RETURNS POLICY

We want you to love your purchase from Teeny Folk (and we're pretty confident you will), but we know that sometimes when buying online you just can't tell whether you've made the perfect purchase until you see it in the flesh......

 

In order for us to process your return as quickly as possible please:

  • be sure to take care of our products while they are in your care, as we are not able to refund or exchange anything that is not in pristine condition, unused, in its original packaging, and ready to be resold. 

  • do not damage or deface branded boxes/packaging.

  • pop a note with your name, order number and phone number in the packaging so we can identify where it has come from and contact you if necessary.

  • return your items within 14 days of receipt. 

  • ensure you get proof of postage from the Post Office as we cannot be responsible for lost parcels being returned to us.

Original and return postage is non-refundable. Our returns address is belo​w:

Teeny Folk

10 Yew Tree Crescent

Didcot

Oxfordshire

OX11 6EN

Please note: For reasons of health and hygiene we are unable to exchange or refund nappies or sanitary products once worn or once the packaging has been opened or damaged unless the items are of unsatisfactory quality or unfit for purpose.

Copyright © 2018 Teeny Folk